Option 1 — Disconnect any integration immediately
The RomAIx GEO Settings page lets you disconnect any connected third-party platform (LinkedIn, Google, Meta, your CMS) with a single click. This revokes our access token and stops new data being collected from that platform immediately.
Historical data already stored in RomAIx GEO remains until you delete your account (see Option 2).
Option 2 — Full account deletion
Email privacy@romaix.ai with the subject line "Data Deletion Request" and include the email address you signed up with. We process deletion requests within 30 days as required by GDPR Article 17.
If we cannot verify the request is from you, we may ask for a copy of your identity document (with sensitive fields blacked out, see our Privacy Policy, Section 9 for details).
Option 3 — Revoke access from the third-party platform itself
You can also disconnect RomAIx GEO from the platform side, which is useful if you've lost access to your RomAIx GEO account:
- Facebook / Instagram — Settings > Privacy > Apps and Websites > remove RomAIx GEO
- Google — myaccount.google.com > Security > Third-party apps with account access
- LinkedIn — Account Settings > Data privacy > Permitted services
- Your CMS — refer to the CMS's app or API permissions page
Automated deletion when you remove the app from Facebook. When you remove RomAIx GEO from your Facebook settings, Facebook notifies our app via a registered data-deletion callback, which automatically queues removal of the data we hold from that connection — no email required. This page provides the instructions; the automated callback runs on the RomAIx GEO application itself.
For the full process of data access, correction, transfer, and the right to object (your full GDPR rights), see our Privacy Policy, Section 9.
Contact: privacy@romaix.ai
Data Controller: RomAIx BV (Dutch BV, KvK 94705771, VAT NL866865676B01)
See also: Privacy Policy